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Terms and conditions of service

1. GENERAL

The LevelApp website (“Website”) and mobile application (“App”) and related services (together with the Website, the “Service”) are operated by Allum Language Associates S.L. (“Allum Language Associates,” “us,” or “we”). Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”). By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms and Conditions including any future modifications. Allum Language Associates may amend, update or change these Terms and Conditions. If we do this, we will post a notice that we have made changes to these Terms and Conditions on the Website for at least 7 days after the changes are posted and will indicate at the bottom of the Terms and Conditions the date these terms were last revised. Any revisions to these Terms and Conditions will become effective the earlier of (i) the end of such 7-day period or (ii) the first time you access or use the Service after such changes. If you do not agree to abide by these Terms and Conditions, you are not authorised to use, access or participate in the Service.

 

2. DESCRIPTION OF WEBSITE AND SERVICE

Allum Language Associates may, at its sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently.

 

3. YOUR REPRESENTATIONS AND WARRANTIES

You represent and warrant to Allum Language Associates that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules and regulations of Spain and any other relevant jurisdiction, including those regarding online conduct or acceptable content, and those regarding the transmission of data or information exported from Spain and/or the jurisdiction in which you reside. You further represent and warrant that you have created or own any material you submit via the Service (including Translation Materials, Course Contributor Materials, and Activity Materials) and that you have the right, as applicable, to grant us a license to use that material as set forth above or the right to assign that material to us as set forth below. You further represent and warrant that you will carefully safeguard your password, user name, and account information, will not share your password or user name with any third party, and will not allow any third party to access your LevelApp account for any purpose.

 

4. INAPPROPRIATE USE

You will not upload, display or otherwise provide on or through the Service any content that: (i) is libellous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or infringes upon the right of any third party (including copyright, trademark, privacy, publicity or other personal or proprietary rights); or (ii) in Allum Language Associates’s sole judgment, is objectionable or which restricts or inhibits any other person from using the Service or which may expose Allum Language Associates or its users to any harm or liability of any kind.

 

5. INDEMNIFICATION

You agree to defend, indemnify and hold harmless LevelApp, Allum Language Associates, and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assignees, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the Service, any false representation made to us (as part of these Terms and Conditions or otherwise), your breach of any of these Terms and Conditions, or any claim that any translation we provide to you is inaccurate, inappropriate or defective in any way whatsoever.

 

6. APP LICENSE

Subject to these Terms and Conditions, Allum Language Associates grants you a non-transferable, non-exclusive license to download, install, and use one copy of the App in object code form only on an interactive wireless device that you own or control. You may not derive or attempt to derive the source code of all or any portion of the App, permit any third party to derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or translate the App or any part thereof. Allum Language Associates and its licensors own and shall retain all intellectual property rights and other rights in and to the App, and any changes, modifications, or corrections thereto. The following terms and conditions apply to you only if you are using the App from the Apple App Store. To the extent the other terms and conditions of these Terms and Conditions are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to Apps from the Apple App Store. You acknowledge and agree that these Terms and Conditions are solely between you and Allum Language Associates, not Apple, and that Apple has no responsibility for the App or content thereof. Your use of the App must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and Conditions. You and Allum Language Associates acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. You and Allum Language Associates acknowledge that, in the event of any third-party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, Allum Language Associates, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms and Conditions. You must comply with applicable third party terms of agreement when using the App. You and Allum Language Associates acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms and Conditions as they relate to your license of the App, and that, upon your acceptance of these Terms and Conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions against you as a third party beneficiary thereof.

 

7. REFUND POLICY

In the event of an Issue, Allum Language Associates will, at its option, either (a) provide the user with a refund for the whole course or part of, or (b) use reasonable efforts to resolve the Issue. For purposes of this Section, “Issue” means: the inability to complete the course due to a failure in the Website or the App. Whether an usability issue constitutes an Issue will be determined by Allum Language Associates in its reasonable discretion. The amount of any refund will depend on the nature of the Issue and will not exceed the total amount actually paid by the user for the affected course. To submit a valid claim for a refund, a user must (a) submit the Issue in writing to Allum Language Associates within 24 hours after the Test Issue occurs, and respond to Allum Language Associates’s requests for information or cooperation, (b) not have directly or indirectly caused the Issue, and (c) have met all requirements when taking the course prior to making a claim for a Issue.

 

8. NO REPRESENTATIONS OR WARRANTIES BY ALLUM LANGUAGE ASSOCIATES

The service, including all images, audio files and other content therein, and any other information, property and rights granted or provided to you by Allum Language Associates are provided to you on an “as is” basis. Allum language associates and its suppliers make no representations or warranties of any kind with respect to the service, either express or implied, and all such representations and warranties, including warranties of merchantability, fitness for a particular purpose or non-infringement, are expressly disclaimed. Without limiting the generality of the foregoing, Allum Language Associates does not make any representation or warranty of any kind relating to accuracy, service availability, completeness, informational content, error-free operation, results to be obtained from use, or non-infringement. Access and use of the service may be unavailable during periods of peak demand, system upgrades, malfunctions or scheduled or unscheduled maintenance or for other reasons. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

 

9. LIMITATION ON TYPES OF DAMAGES/LIMITATION OF LIABILITY

In no event will Allum Language Associates be liable to you or any third party claiming through you (whether based in contract, tort, strict liability or other theory) for indirect, incidental, special, consequential or exemplary damages arising out of or relating to the access or use of, or the inability to access or use, the service or any portion thereof, including but not limited to the loss of use of the service, inaccurate results, loss of profits, business interruption, or damages stemming from loss or corruption of data or data being rendered inaccurate, the cost of recovering any data, the cost of substitute services or claims by third parties for any damage to computers, software, modems, telephones or other property, even if Allum Language Associates has been advised of the possibility of such damages. Allum Language Associates’ liability to you or any third party claiming through you for any cause whatsoever, and regardless of the form of the action, is limited to the amount paid, if any, by you to Allum Language Associates for the service in the 12 months prior to the initial action giving rise to liability. This is an aggregate limit. The existence of more than one claim hereunder will not increase this limit.

 

10. TERMINATION

Allum Language Associates may terminate your access and use of the Service immediately at any time, for any reason, and at such time you will have no further right to use the Service. You may terminate your Allum Language Associates account at any time. The provisions of these Terms and Conditions relating to the protection and enforcement of Allum Language Associates’ proprietary rights, your representations and warranties, disclaimer of representations and warranties, release and indemnities, limitations of liability and types of damages, ownership of data and information, governing law and venue, and miscellaneous provisions shall survive any such termination.

 

11. PROPERTY RIGHTS IN SERVICE CONTENT AND ACTIVITY MATERIALS

All content available through the Service, including designs, text, graphics, images, information, software, audio and other files, and their selection and arrangement (the "Service Content"), are the proprietary property of Allum Language Associates or its licensors. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, other than as expressly permitted in these Terms and Conditions. You may not use any data mining, robots, scraping or similar data gathering or extraction methods to obtain Service Content. As between you and Allum Language Associates, all data, information and materials generated from your access and use of the educational activities made available on or through the Service, including translated content generated by you (collectively, the “Activity Materials”), shall be exclusively owned by Allum Language Associates, and you shall not have any right to use such Activity Materials except as expressly authorised by these Terms and Conditions. Activity Materials will not include Translation Materials. By using the Service, you hereby assign to Allum Language Associates any and all rights, title and interest, including any intellectual property rights or proprietary rights, in the Activity Materials. All rights of Allum Language Associates or its licensors that are not expressly granted in these Terms and Conditions are reserved to Allum Language Associates and its licensors.

 

13. TRADEMARKS

“LevelApp”, "FlowZone" and all other trademarks, service marks, graphics and logos used in connection with the Service are trademarks or service marks of Allum Language Associates or their respective owners. Access and use of the Service does not grant or provide you with the right or license to reproduce or otherwise use the Allum Language Associates, FlowZone or LevelApp name or any Allum Language Associates, FlowZone, LevelApp or third-party trademarks, service marks, graphics or logos.

 

14. PRIVACY

Use of the Service is also governed by our Privacy Policy, a copy of which is located here. By using the Service, you consent to the terms of the Privacy Policy.

 

15. NOTICE FOR CLAIMS OF COPYRIGHT VIOLATIONS AND AGENT FOR NOTICE

If you are a copyright owner and have a good faith belief that any material available through the service infringes upon your copyrights, you may submit a copyright infringement notification to Allum Language Associates pursuant to the Digital Millennium Copyright Act by providing us with the following information in writing:

  • an electronic or physical signature of the copyright owner or the person authorised to act on behalf of the owner of the copyright interest;

  • a description of the copyrighted work that you claim has been infringed;

  • a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service;

  • your address, telephone number, and email address;

  • a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and

  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner's behalf.

Please consult your legal counsel for further details, notice of claims of copyright infringement can be reached by email: here.

 

16. GOVERNING LAW AND ARBITRATION

These Terms and Conditions, its subject matter and Allum Language Associates’ and your respective rights under these Terms and Conditions shall be governed by and construed under the laws of the Madrid, Spain, excluding the conflict of law provisions of that or any other jurisdiction. Any dispute arising between you and Allum Language Associates will be resolved by binding arbitration. The arbitration shall be conducted by a single arbitrator in the Province of Madrid, Spain. Unless otherwise expressly required by applicable law, each party shall bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding.

 

17. LANGUAGE

This agreement was originally written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls.

 

18. MISCELLANEOUS

These Terms and Conditions constitute the entire agreement between Allum Language Associates and you concerning the subject matter hereof. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect. A waiver by Allum Language Associates or you of any provision of these Terms and Conditions or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. Allum Language Associates may assign its rights or obligations under these Terms and Conditions without condition. These Terms and Conditions will be binding upon and will inure to the benefit of Allum Language Associates and you, and Allum Language Associates’s and your respective successors and permitted assigns.